Southwest Airlines Cancellation Policy

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Founded in 1967, Southwest Airlines is an iconic player in the aviation industry serving millions of passengers every year. The airline based in Dallas, Texas, Southwest connects travelers to various U.S. and select international destinations. 

The airline ranks among the largest low-cost carriers worldwide and stands out for its on-time performance making it a top choice for travelers. For passengers who are not sure about their journey, the airline offers flexibility through the Southwest Airlines Cancellation Policy. 

Importance of Southwest Cancellation Policy

Are you planning a trip with Southwest Airlines? It’s essential to be well-informed about their cancellation policy to avoid any unexpected surprises. Before delving into the specifics of the Southwest Airlines Cancellation policy, let’s discuss why it’s crucial to be aware of such policies when booking a flight. Knowing the cancellation rules can save you time, money, and stress in case your plans change.

  • When it comes to airline travel, unexpected changes can happen. You can cancel your Southwest Airlines flight due to unforeseen circumstances by paying the applicable charges.
  • All permissible ticket classes including business class, premium economy class, and economy flight tickets are subject to the Southwest Airlines cancellation policy. 
  • Passengers who purchased a non-refundable ticket will pay cancellation fees, the cancellation costs may vary based on the kind of ticket and the time of cancellation. 
  • The Southwest flight cancellation policy specifies no hidden charges associated with the changes made to the schedule due to controllable factors.
  • Tickets that are refundable may be fully or partially refunded by Southwest Airlines to passengers. 
  • Flights that are canceled due to third-party planning are not eligible for reimbursement under Southwest Airlines Cancellation Policy. 
  • If your flight gets canceled due to reasons within the airline’s control, you might be eligible for compensation. 

Southwest 24 hour cancellation policy

To offer flexibility the airline allows passengers to make cancellation requests for free. To gain a full refund, the cancellation needs to be made within the risk-free period. The good shadow of the Southwest 24 hour cancellation policy is it is applicable to both refundable and non-refundable tickets. Ticket purchases as part of promotional deals are also not eligible for a full refund if the cancellation is requested through unauthorized portals.

How to Cancel a Southwest Airlines Flight?

Canceling a Southwest Airlines flight is a straightforward process. We’ll walk you through the steps to ensure you can manage your reservations with ease. The best part is you have the freedom to choose the method to submit the Southwest Airlines refund request form.

Online Cancellation

With the online cancellation option, you may manage your reservations easily and comfortably. Go to the official Southwest Airlines website or mobile app and follow the procedures to cancel your flight: 


  • Begin the login or identification process with the user credentials.
  • Look for the manage my booking button on the homepage. Search for your chosen booking using your booking reference number and the passenger’s last name.
  • To proceed with the cancellation procedure, select the booking and follow the on-screen steps.
  • While reviewing the Southwest Airlines refund terms, check all appropriate boxes and choose the cancellation reason.
  • By tapping on the Continue Tab, you may review the facts and complete the Southwest Airlines Cancellation form.
  • Southwest Airlines cancellation fees and any other costs will be automatically adjusted with the refund value.
  • Confirm your cancellation and get reimbursement information on your registered IDs.

Offline Cancellation

Clients have a lot of flexibility with the Southwest Flight cancellation policy, which is helpful for those who need to make last-minute adjustments to their travel plans. Passengers can cancel their flight by phoning customer service if they want a more customized experience. If you wish to cancel your reservation, you may contact the dedicated team. They will assist you in the cancellation process and will answer any questions you might have.

  • To speak with a customer service representative, simply dial the toll-free number provided for your location.
  • Once connected, you can share the following details with the representative:
    • Passenger name as it appears on the booking
    • Destination
    • Number of passengers on the booking
    • Confirmation code for your flight
    • Reason for your cancellation
  • The customer service representative will guide you through the cancellation process, taking into account the specific clauses of the Southwest Airlines Cancellation Policy that apply to your fare type.
  • After your flight has been successfully canceled, the airline will calculate the Southwest Airlines Cancellation Fees based on factors such as your fare type, the reason for cancellation, and your destination.
  • You’ll receive a refund in the same way you initially paid for your booking, following the guidelines outlined in the Southwest Airlines refund policy. 
    • If you cancel your booking within 20 minutes before the scheduled departure, the airline may offer travel credits without charging Southwest Airlines Cancellation Fees.

Southwest Airlines Refund Policy

One of the most common questions passengers have is about getting a refund after canceling their Southwest flight. With Southwest Airlines’s flexible cancellation policy, you can cancel your travel plans shortly after booking. 

Passengers have the freedom to cancel their reservations without facing any penalties as long as they do so within the specified time frame. However, you should be aware of certain exceptions, limitations, and associated fees that apply beyond the initial 24-hour window. 

Southwest flight cancellation rules take various factors into consideration, making it easier for passengers to navigate flight changes. Here are some key points to keep in mind:

  • You won’t receive a full refund if you booked your flight through a third-party travel agency.
  • Special fares or promotional tickets with specific cancellation conditions are not covered by Southwest Airlines’ refund policy.
  • You are eligible for a refund based on your fare category if you make your reservation within 24 hours of your flight’s departure time under Southwest 24 hour cancellation policy.
  • Southwest Airlines issues refunds using the payment method used at the time of reservation.
  • The timeframe for the refund to appear in your account can vary. Factors affecting refund processing time include the payment type and your bank’s processing times.

Tips to enhance refund value

Nobody likes paying extra fees. Discover some exclusive strategies to minimize or even avoid cancellation fees when flying with Southwest Airlines.

  • Southwest Airlines offers passengers the flexibility to change departure and arrival dates without additional fees.
  • Staying updated on your flight’s status and notifications can help you prepare for potential cancellations.
  • Passengers may have the option to change flights based on availability and associated costs.
  • Instead of canceling a flight, you can follow the Southwest Airlines flight change policy to modify your itinerary if your fare type does not permit cancellation.
  • Ensure you’ve made your reservation through official channels to take advantage of Southwest refund provisions.

In some scenarios, you may not need to cancel your flight entirely but would like to make changes. The Southwest Airlines Change Policy allows certain modifications to your bookings which eventually let you make a more confident decision while enjoying peace of mind. It’s advisable to review the Southwest cancelation policy based on your travel category, as it offers financial protection in case of unforeseen cancellations.

Southwest Airlines Weather-Related Cancellations

No one can predict nature and if your booking is canceled leading to bad weather you may enjoy some complimentary services. Cancellations due to bad weather are handled by Southwest Airlines, which provides refunds, meals, and a host of other perks. On the other hand, you might have to pay cancellation charges if you are making a cancellation request due to personal emergencies. 

Southwest Airlines Cancellation Fees

Southwest Airlines is known for its flexibility when it comes to cancellations. The airline has a customer-friendly policy that allows passengers to cancel their flights without incurring any cancellation fees, even if the cancellation is requested on the departure date. 

  • Southwest Airlines Cancellation policy applies to all types of tickets including Wanna Get Away® and Wanna Get Away Plus® tickets. 
  • Business Select® or Anytime tickets qualify for a refund even if the cancellation is requested outside the risk-free period. 
  • You can get a refund for the unused portion of your ticket if your Southwest flight gets canceled by the airline. 
  • When it comes to Southwest Airlines, the situation is different. The airline allows non-refundable fare holders to use travel points (the value of the ticket will be converted to transferable flight credit) for future travel.
  • Passengers with more expensive tickets like those in business or first class can expect a full refund without paying Southwest Airlines cancellation fees.

Southwest Airlines doesn’t impose cancellation fees, but the form of refunds may vary based on various factors. You may need to pay applicable taxes and some portion of airfare as administration charges.


The Southwest Airlines cancellation policy allows for flexibility within set time limits. You can establish a refund request by being aware of the precise restrictions and exclusions that apply to your reservation. Your trip will be much more enjoyable after you get through the cancellation restriction if your Southwest booking is eligible for a refund. More rewards are yours if you submit cancellation requests before the deadline. Knowing the Southwest Airlines flight cancellation policies will help you make wiser decisions and deal with changes to your plans.

Frequently Asked Questions 

Is there a fee for canceling a Southwest Airlines flight?

Southwest Airlines does not charge a fee for canceling a flight depending on your fare category and destination. The airline supports passenger satisfaction by offering a flexible cancellation policy.

How can I cancel my Southwest Airlines flight online?

You can cancel your flight online by logging into your Southwest account, locating your reservation, and following the on-screen instructions. The best part is you can request a cancellation request over the call by contacting the customer service team.

What is Southwest Airlines’ policy on flight changes?

Southwest Airlines has a flexible flight change policy that allows you to change your flight with no additional fees if changes are requested within the specified time frame. You may need to pay the fare difference and other taxes.

Can I get a refund if I miss my Southwest Airlines flight?

Southwest Airlines does not offer refunds if you miss your flight. The airfare may be deducted as no-show fees, however, depending on circumstances the airline may offer a travel voucher.

What should I do if my Southwest Airlines flight is canceled due to weather conditions?

The airline will accommodate you on the next available flight at no additional cost or allot travel points for future use if your flight is canceled due to weather conditions.